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Shipping & Return Policy

SHIPPING

We ship from Atlanta, GA Monday - Friday. Please allow 1-2 business day processing time for regular orders. Large orders over 25 gifts are subject to additional fulfillment time. We currently only ship to addresses within the United States from our website. 

For bulk orders, please contact info@boxofzeal.com.

If you need to upgrade to rush shipping for last-minute thrills, we offer express shipping via UPS and USPS. Rates will vary based on the shipping destination; you will be able to view them at checkout. If you require immediate express shipping, orders must be placed by noon (12:00pm PT) Monday through Friday to process the same day. Orders placed after 12:00pm will ship the next business day. Express orders placed on Saturday or Sunday will ship on the next business day.


If you have questions, special handling instructions, or a desired turnaround time for your gift, just contact us and we'll let you know how we can help. Please email info@boxofzeal.com, or see if your question is covered in our FAQ section below.

RETURNS

All sales are final once the gift leaves our facility. If a gift has been returned to us for any reason, you will be notified by email. You have 5 business days to respond with a new shipping address or the order will be cancelled and restocked without a refund. You can ship the returned gift to a new address or to yourself if you prefer. The reshipment fee is $12.00. If you require assistance, contact us at info@boxofzeal.com

REFUNDS

We will be happy to change or cancel your order and arrange a refund prior to processing your order. Refunds will be credited to the original form of payment within 3 business days. If you purchased a product at full price, and the price is reduced within 7 days of your original date of purchase, we will honor a request for adjustment.